FAQ

Are online Samsung toner providers reliable?

This depends on the toner provider. Be careful when buying your Samsung printer cartridge. Carry out an in-depth analysis of different providers prior to making any purchase. To learn more about what you should take into consideration when buying a Samsung toner cartridge online visit our section on advices on toner providers.

If I got a defective toner cartridge and I have to return it, am I supposed to pay postage?

Many cartridges get damaged during shipment and, although the package delivery company has nothing to do with the provider, the provider should take responsibility for any damaged cartridge, and you should not pay for this. Postage may be charged when you ask for a full refund or after a specific period of time without returning the damaged cartridge. The time to return your cartridge is restricted according to each provider’s returning policy.

Can I track my order?

Yes! You can track your order easily on the Internet. Some companies also offer you the chance to do this on your cell-phone. When you order your Samsung cartridge, you are given an order or tracking number, which you will use to track your package. This system allows you to know where your package is right now and when it was sent out. Check our section on Shipping to learn more about this.

If I don’t want to leave my credit card number and personal data on the provider’s website, are there other payment options?

Not all online Samsung toner providers offer other payment options than credit card payments. If an online provider doesn’t allow other payment methods, then you should not trust this provider. A reliable toner provider will allow you to use the method you feel most comfortable with. For this, they will implement renowned payment gateways, such as Paypal, VeriSign, Authorize.net, and 2Ckeckout. Through these payment gateways you can make money transfers and deposits, without giving your sensitive data to the cartridge provider. These gateways are separate companies who work only with reputable providers. So, if you read any of those names on a toner provider’s website, you can trust them.

I need my cartridge urgently because I have to finish my printing job by tomorrow, is there any way I can get my Samsung toner cartridge on time?

Yes! There are some Samsung printer providers who offer next-day shipping. This chipping option is not free and may be the most expensive one. A reasonable price is around $16. This shipping option is not available for international orders generally, so if you don’t live in the same country as the provider’s, you should place your order in advance.